Change Agents

How to Change Agents with an Agent of Record Form

Changing your health insurance agent can be a straightforward process when using an Agent of Record (AOR) form. The AOR form is a formal document that allows you to designate a new insurance agent to manage your policy. Here’s how you can change agents using an Agent of Record form:

Steps to Change Your Agent:

1. Obtain the Agent of Record Form:
   • Contact your new desired agent or insurance company to request the AOR form. Some insurance companies may also have the form available on their website.
2. Complete the Form:
   • Fill out the AOR form with accurate information. Typically, you’ll need to provide:
     • Your personal information (name, address, policy number, etc.).
     • The name and contact details of your current agent.
     • The name and contact details of the new agent you wish to appoint.
3. Sign the Form:
   • The form must be signed by the policyholder. In some cases, additional signatures may be required if there are multiple policyholders.
4. Submit the Form:
   • Submit the completed and signed form to your insurance company. This can usually be done via email, fax, mail, or through an online submission portal, depending on the insurance company’s process.
5. Confirmation and Processing:
   • Once the insurance company receives your AOR form, they will process the request. This may take a few business days. Your new agent will typically be notified once the change is complete.
6. Follow Up:
   • Follow up with your new agent and insurance company to ensure the change has been made. Verify that your new agent has access to your policy and is listed as the agent of record.

Important Considerations:

• Timing: The timing of your request can affect the processing time. Ensure you submit the form well in advance of any critical deadlines or policy renewals.
• Current Agent Notification: Your current agent may be notified of the change once the AOR form is processed. Be prepared for potential communication from them regarding the change.
• Policy Details: Changing your agent does not affect the terms, coverage, or premiums of your existing policy. It simply changes the representative managing your policy.
• Agent Services: Make sure the new agent you are appointing offers the services and support you need. Discuss your expectations and any specific requirements with them before completing the AOR form.

By following these steps, you can successfully change your insurance agent using an Agent of Record form, ensuring you have the representation that best meets your needs.